We discussed some in a prior post, explaining how Office versions have a 5 year window of Mainstream Support, and an additional 5 years of Extended Support. One of our releases is now at the end of its life cycle; this post is a reminder to those still using Office XP that the end of support for this version is near. Products Released General Availability Mainstream Support End Extended Support End Office XP Developer Edition 5/31/2001 7/11/2006 7/12/2011 Office XP Professional Edition 5/31/2001 7/11/2006 7/12/2011 Office XP Professional Special Edition 8/22/2002 Not Applicable 3/9/2005 Office XP Standard Edition 5/31/2001 7/11/2006 7/12/2011 The chart above reflects the end of support for the main Office XP Release versions. The full detail is spelled out. What does “end of support” mean? ![]() The end of support means that we will no longer provide public fixes for the Office XP release. Automatic Updates that ship on “Patch Tuesday” will be discontinued. There will be no effect on installed software; products will still continue to function. What options do Office XP users have? Microsoft recommends that customers keep their systems secure by upgrading to the latest, supported product and/or service pack, such as Microsoft Office 2010. Office 2007 Service Pack 2 and Office 2003 Service Pack 3 are also supported for the duration outlined in the. For our customers, a. Nov 28, 2011 How to activate ms word 2002. I'm new here and have a crazy question about Office XP 2002 version. (Try not to laugh too hard) Two of our office computers were fried during a storm we had two weeks ago and we were. ![]() ![]() ![]() The support team has posted about available options for retired product support. They have also published to explain some of the background on the support policy. For more information, consult these resources. And what will happen to Office XP activation? Office XP is the first Microsoft mainstream product that requires activation. Microsoft HAS TO ship an update for it to not require activation at its end of life. Microsoft Money required activation and when support was terminated Microsoft created an update to require activation for it. If Office XP activation stops working after July 11, 2011 and I want to reinstall Office on a clean Windows install, I won't be able to. I will sue Microsoft if an activation patch is not shipped. Many readers have sent me their opinions about product activation—Microsoft's controversial plan to combat software piracy. If you've been vacationing in Bali for the past few months and haven't kept up with this hot topic, here it is in a nutshell: Certain Microsoft products, such as Windows XP and Office XP, require you to activate them, either over the Internet or by phone, with a special code that identifies the product and the machine you're installing it on. Microsoft says that minor upgrades to your machine, such as adding hard disks or memory, shouldn't cause the product-activation software to think you're trying to violate your license agreement. And if you must reinstall the XP software, you can call Microsoft for a new activation code. Many people talk about this activation process in a theoretical sense, but I've actually had to go through it. In the course of testing a dual-processor AMD workstation last week, I had my first run-in with the Microsoft product-activation bogeyman. The first sign of trouble was a response from the product-activation application that someone had already activated that copy of Office XP and that I needed to call the product-activation center if the application had made an error. I knew the application hadn't made an error, but I also knew I was in compliance with the license agreement because I had wiped the previously activated installations from the systems before I returned the systems to the vendors. But how could I explain the situation to the person who answered the phone at the product-activation center? Here's a brief, edited transcript of the conversation: David Chernicoff (DC): Hi. I need to activate a copy of Office XP. I've already activated this copy, but I've replaced the system it was on with the system I want to activate it on now. Customer Support (CS): Can you read me the code numbers that the activation application provided? (I read the numbers.) Sir, that copy has already been activated twice. DC: I know that, but I've already wiped the systems I installed the product on and returned the systems to their respective vendors. CS: Where did you get the product? DC: Directly from Microsoft's PR agency. CS: It's an OEM copy? It's the release to manufacturing [RTM ] Gold code. CS: I don't understand what that means. (I gave a brief explanation of RTM and Gold code.) CS: Can I put you on hold while I talk to my supervisor? (About 5 minutes go by—without any music—while I'm on hold.) CS: So this is an OEM copy of Office XP? Just consider it a retail box copy. CS: So the software didn't come with the computer? CS: But this copy has already been activated. (At this point, I describe what I do for a living and why this copy needs to be activated manually. The representative doesn't understand.) CS: Do you have a developer license? DC: No, but I'm a Microsoft Developer Network (MSDN) universal subscriber. CS: Oh, good, that allows 11 activations. (The product activation representative then gave me an activation code.) I'm not sure what my MSDN subscription had to do with this situation, and I wonder what would have happened if that little tidbit of information hadn't surfaced. Would I still be on the phone, trapped in a situation that the product-activation system wasn't designed to handle? Or what if I was a typical user, who decided to install a retail copy of Office XP on a current system while waiting for a new computer to arrive? I'm willing to bet that the product-activation center hasn't had many users call to activate Office XP on a replacement machine yet, so perhaps the representatives just need a little more experience. Activating the product took longer than it took to install it. I hope more traditional users will have a better experience than I did when trying to upgrade their Office XP installations 6 months or a year down the road.
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